HallCraft have launched a Covid-19 Safe Collect From Home service.
They will prioritise those customers most in need as they trial the new Collect From Home service.
It will require the customer to make a telephone appointment and a member of the HallCraft team will collect their vehicle from a key drop outside their home.
Onside PR were asked to bring the ‘Collect From Home Service’ to life with a simple video which would be shared with clients and posted to their website.
The video will be used to illustrate how the service work from the initial contact to eventual return of the vehicle.
Its shows how every possible touch point in the car will be sanitised and a five-piece protection kit applied to services including seats, floors, steering wheel and gear stick.
With the vehicle safe, it will be driven to HallCraft’s stunning facility in Cradley Heath before being worked on and then valeted.
Customers pay over the phone before their vehicle is returned, with key sanitised and left in the key drop box outside the customers front door.
“It is a little time consuming for us but, it is worth the extra effort as our customers need our services,” HallCraft partner James Hopcraft explained.
“Health and Safety is always our priority but the Covid-19 crisis has made this more important than ever, we have to keep our staff, customers and suppliers safe.
“This video means we don’t have any confusion, our customers are able to visual how it works on the day and provides them with confidence and assurances.
“Onside PR are great at turning these videos around very quickly and they always deliver on our expectations. They get what we want, usually before even we do and we are happy with this latest video.”
* For more information about video production for your business or to discuss media or marketing opportunities please contact Onside PR via firstname.lastname@example.org